Automotive Service Technician/Mechanic

High school diploma or equivalent
Minimum of 2-3 years of experience as a Service Technician or related automotive repair experience
Completion of an automotive technician training program or equivalent experience preferred
Valid driver’s license with a clean driving record
Automotive Service Excellence (ASE) certifications is a strong plus
Strong understanding of automotive systems, diagnostics, and repair procedures
Excellent problem-solving and critical thinking skills
Manual dexterity and the ability to perform physical tasks (lifting, bending, reaching)
Good communication and interpersonal skills to interact effectively with customers
Ability to work independently and as part of a team in a fast-paced environment

Analyze customer concerns and symptoms to identify the root cause of vehicle malfunctions
Utilize diagnostic tools and equipment to pinpoint problems (scanners, multimeters, pressure gauges, etc.)
Conduct thorough inspections of various vehicle systems (engine, transmission, brakes, electrical, etc.)
Prepare repair plans outlining necessary repairs and estimated costs, obtaining customer authorization before proceeding
Repair and replace faulty components following service manuals and manufacturer specifications
Test repairs to ensure functionality and safety
Document all repairs and parts used on service orders
Interact with customers in a professional and courteous manner, explaining technical issues in an understandable way
Provide accurate estimates and timelines for repairs
Keep customers updated on service progress and address any concerns promptly
Stay up to date on new technologies and repair procedures through training and certifications
Perform a wide range of repairs, from basic maintenance to complex engine or transmission overhauls (depending on experience)
Maintain a clean and organized work area, adhering to safety protocols
May perform test drives to evaluate vehicle performance and diagnose issues
May research technical information and consult with colleagues or service manuals to solve complex problems
May recommend preventative maintenance services to customers
Contribute to a positive and efficient work environment within the service department
Other duties as assigned

Completion of an automotive technician training program or equivalent experience preferred