Automotive Corporate Trainer

Automotive Corporate Trainer

Requirements

• A likable, approachable personality that fosters trust and engagement.
• Strong presentation skills with the ability to connect with and motivate diverse groups of people.
• Experience in delivering training to small and large groups, as well as one-on-one settings.
• Proficiency in various desktop tools including MS Office Programs (i.e. Outlook, Excel, Word, PowerPoint, Teams etc.), is required.
• Flexibility in schedule and willingness to adapt to changing training priorities.

Responsibilities

• Facilitate classes and specialized training that support our core onboarding and continued development for all individual contributor Sales Advisors, Service Advisors, and Technicians.
• Conduct training sessions for both sales and service teams at our Holman retail stores in the Fort Lauderdale and Pembroke Pines area.
• Act as a sounding board, resource, and coach for participants and their leaders outside of learning events.
• Market and distribute internal communications about learning programs.
• Assist with performance audits and/or training needs analysis through interviews, focus groups, surveys, field visits, and other appropriate methods to identify current and future needs of both individuals and departments.
• Assists with ROI analysis and the evaluation of development solutions, making recommendations for modification, and monitor the effectiveness of these initiatives.
• Work with internal and external stakeholders to enhance overall program learning impact.
• Stay current on learning industry best practices and thought leadership related to adult learning.
• Develop and maintain strong relationships with key stakeholders to ensure programs and services are aligned with global and local business priorities.
• Maintain awareness of trends in retail automotive as well as new products, services, and technologies; disseminate relevant details to team members.
• Perform all other duties and special projects as assigned.

Preferred Qualifications

• Bachelor’s degree or pursuing bachelor’s degree preferred in education, organizational development, or related field.
• 5+ years of customer-facing, customer engagement, or customer service experience preferred.
• 5+ years of automotive retail experience preferred.
• 5+ years of experience designing, developing, and delivering learning courses and programs preferred.