Automation Service Engineer II

BS degree in a scientific discipline
3+ years of experience servicing Liquid Handlers, or 5+ years of other relevant experience
Experience troubleshooting electro-mechanical, fluidic, and pneumatic systems
Proficient use of a variety of hand tools and electronic test equipment for maintenance, repair, and qualification tasks
Familiarity with the basics of a coding language and flow control logic
Understanding of clinical laboratory assays and their applications
Ability to identify, analyze and solve problems with minimal direction
Strong willingness to learn in a complex laboratory environment
Strong attention to detail and accuracy
Excellent documentation skills with working knowledge of Good Document Practices (GDP)
Strong communication skills (verbal and written)

Work in a team responsible for service, support, and troubleshooting of automated processes and instrumentation
Execute or coordinate routine maintenance of laboratory equipment
Perform Installation, Operational, and Performance Qualification on equipment
Troubleshoot and triage equipment issues and involve vendors as required
Draft documentation related to equipment operation and maintenance as needed
Suggest process improvements and design a plan to execute them
Maintain organized equipment parts inventory and comprehensive equipment records
Execute special projects as assigned

Experience with troubleshooting liquid handler scripts is desirable
Programming and coding experience
Experience working in a CLIA regulated environment
Experience developing training programs and performing knowledge transfer
Ability to effectively work in a team environment and build strong working relationships
High degree of initiative and self-motivation