Automation Learning Lab Technician
| Company | Rockwell Automation |
|---|---|
| Location | Mayfield Heights, OH, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Mid Level |
Requirements
- High School diploma or GED
- Legal authorization to work in the U.S. We will not sponsor individuals for employment visas, now or in the future, for this job opening
- The ability to travel 10% of the time
Responsibilities
- Managing 10 physical training labs/classrooms in Mayfield Heights, Ohio
- Working with RAU supervisors and Subject Matter Experts (SMEs) to ensure that all required hardware is set up and ready for training courses
- Responsible for four storage rooms including parts and tools management
- Onsite support during events including escorting students in the building, working with facilities and security
- Plan for upcoming course needs with the SMEs
- Install or physically set up hardware and other required items
- Troubleshoot hardware / software / firmware issues related to the set up
- Assist with re-imaging and completing initial computer setup tasks
- Copy virtual images to computers
- Complete physical room prep such as printing and name plates
- Prepare audio / visual systems
- Provide onsite troubleshooting for physical hardware
- Provide troubleshooting for remote hardware labs
- Provide a range of onsite course support to the team
- Decommission and store computers upon completion of programs
- Clean the lab and take inventory of hardware and tools after course completion
- Complete specific projects to revamp entire spaces
- Troubleshoot hardware / software / firmware issues related to installation
- Provide detailed documentation of updates and changes
- Act as lab captain and work through audits to meet facility requirements
- Perform scheduled routine maintenance checks of lab room equipment and program applications
- Create and maintain lab room documentation including CAD files
- Communicate hardware replacement or repair needs to leadership
- Request shopping carts for hardware
- Manage four storerooms and maintain spare parts best practices
- Assist in the managing and maintenance of tools
- Lead and perform installation of new lab/demo equipment
Preferred Qualifications
- Bachelors Degree or equivalent experience
- Requires a minimum of three years of demonstrated experience with control systems
- Electrical / Mechanical experience including the ability to wire and install electrical equipment with a User Manual and follows safe electrical work practices
- Ability to read schematics and read, review, and updates CAD files
- Knowledge of general products, including controllers, motors, networks, safety and I/O
- Experience with Rockwell Automation core software, including RSLinx, RSLogix 5000, Studio 5000, Connected Component Workbench, FactoryTalk View ME/SE and ViewDesigner
- Able to lead projects, including coordination with 3rd party vendors
- Experience with cloud infrastructure and/or virtualization software
- A desire and ability to new learn new products/technologies outside current areas of expertise