Auto Claims Liability Adjuster

Auto Claims Liability Adjuster

Requirements

• Ability to obtain and maintain state specific property and casualty claims licensing as required
• Solid knowledge and understanding of each phase of the claim handling process, or other equivalent knowledge
• Solid knowledge and understanding of policies and endorsements related to casualty coverages, or other equivalent knowledge
• Demonstrated experience handling moderately complex claims, or other equivalent experience
• Demonstrated experience handling 1st and 3rd party, multi-line claims across our operating territories, or other equivalent experience
• Demonstrated experience providing customer-driven solutions, support, or service.

Responsibilities

• Investigates origin and cause of claims by contacting the appropriate parties including insureds, claimants, agents, attorneys, contractors, experts, special investigation unit, other adjusters, public personnel, etc.
• Identifies complex issues and seeks assistance as needed. Handles claims on a good faith basis.
• Handles both 1st party and 3rd party claims under multiple policy types and numerous endorsements.
• Coordinates on-site inspections when needed, evaluates damages, and handles claim negotiations with insureds, claimants, attorneys, public adjusters.
• Interprets and determines policies, declarations, articles and contract coverages and applies to all parties for assigned losses.
• Proactively provides all parties with claim process and status as appropriate; answers questions or redirects to other areas.
• Responds to customer inquiries, makes appropriate decisions and closes file as needed.

Preferred Qualifications

No preferred qualifications provided.