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Auto Care Center Coach
| Company | Walmart |
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| Location | Memphis, TN, USA |
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| Salary | $65000 – $80000 |
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| Type | Full-Time |
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| Degrees | Bachelor’s |
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| Experience Level | Mid Level |
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Requirements
- 2 years experience in automotive service or service industry field.
- 1 year of supervisory experience.
- Valid driver’s license.
- For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training is required.
- For facilities that sell only ammunition and have state specific requirements, a current state issued Certificate of Eligibility may be required.
- Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).
Responsibilities
- Drives sales and financial performance in the Auto Care Center and service area by receiving and stocking merchandise, ensuring effective merchandise presentation, accurate and competitive pricing, and proper signing and inventory levels.
- Provides customer service and assistance by acknowledging the customer, identifying customer needs, assisting with purchasing decisions, locating merchandise, resolving customer issues and concerns, promoting products and services, and maintaining a safe shopping environment.
- Maintains the Auto Care Center and automotive sales floor and service area by stocking and rotating merchandise, removing damaged or out-of-date goods, setting up cleaning and organizing product displays, signing and pricing merchandise, and ensuring customer safety and satisfaction.
- Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs, and identifying and addressing improvement opportunities.
- Provides supervision and development opportunities for associates by hiring and training, mentoring, assigning duties, and providing recognition.
Preferred Qualifications
- Automotive Certification from Automotive Technical Institute.
- Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
- Experience in automotive service or service industry related field.
- Supervisory experience.
- ASE Certification – Certification.
