Skip to contentAsst Store Mgr – Sales & Service – Full Time
| Company | Williams-Sonoma |
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| Location | Burbank, CA, USA |
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| Salary | $21 – $27 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Junior, Mid Level |
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Requirements
- Excellent communication, organization and leadership skills
- Superior critical thinking skills to creatively identify challenges and develop action plans in a timely manner
- Great time management skills and ability to execute multiple tasks and appropriately manage competing priorities
- 2-3 years of previous retail sales experience or management experience in a customer service related field
Responsibilities
- Leads the store team to create an exceptional experience for customers and exceed sales goals
- Ensure the sales floor is adequately staffed from a sales and tactical perspective while serving as a role model for sales associates in sales generation and service by prioritizing the customer experience
- Reinforce customer service principles by coaching staff on their successes and challenges
- Utilize Selling Essentials and training resources to educate team on product, improve selling skills and achieving business goals
- Create and ensure a positive environment where all associates are treated fairly and with dignity in accordance with our People-First Philosophy
- Ensure timely resolution of client service issues including delivery/pick-up and outstanding issues through effective use and management of client information reporting system
Preferred Qualifications
No preferred qualifications provided.
