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Asst Store Mgr – Operation – Full Time
| Company | Williams-Sonoma |
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| Location | Boston, MA, USA |
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| Salary | $21 – $27 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Junior, Mid Level |
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Requirements
- Excellent communication, organization and leadership skills
- Superior critical thinking skills to creatively identify challenges and develop action plans in a timely manner
- Great time management skills and ability to execute multiple tasks and appropriately manage competing priorities
- Ability to independently lead self and others to achieve results
- 2-3 years of previous retail sales experience or management experience in a customer service related field. Omni channel fulfillment experience a plus!
Responsibilities
- Lead customer fulfillment across all channels leveraging all services (order pick up, outgoing shipment, Unpaid hold management, Home Delivery, Installation)
- Identify, execute and maintain shipping in and shipping out lanes in the stock room. Utilize additional pop up tables, carts and or baker’s racks as needed
- Ensure effective stockroom organization and supplies to maximize efficiency, safety and productivity to support salesfloor replenishment and Omni fulfillment
- Perform regular audits and daily reconciliations (UPS, DIAR, Markdown Audit Report) and establishes daily disciplines to eliminate shrink (lost cartons, mis-picks, MOS, returns, RTVs)
- Champions all safety best practices. Maintains and executes all safety binder requirements: hosting monthly safety meetings, ensuring tools and resources (ladders, box cutters, etc.) are in working condition, and ensures all associates have completed ladder safety training
- Create and ensure a positive environment where all associates are treated fairly and with dignity in accordance with our People-First Philosophy
Preferred Qualifications
- Omni channel fulfillment experience a plus!
