Associate Verification – Operations & Governance

Associate Verification – Operations & Governance

Requirements

• An Undergraduate Degree with a strong operational background (2+ years) and related experience with proven demonstration of knowledge in lending/credit practices including knowledge of syndication practices, loan documentation, lending products, funding mechanisms in Canadian, US, UK/EU, SY markets.
• Proven ability to develop and manage strong and effective relationships with internal and external business partners.
• Ability to prioritize, work under pressure and meet time sensitive deadlines.
• Proficient with systems and diverse application and ease of adopting new and complex technology (i.e. the Loan Funding systems – ACBS, CID, CCMS, TMS, etc.)
• Strong knowledge of lending products, rate-setting methods, payment methods and loan trading process
• Minimum 2+ years of ACBS system Experience is mandatory
• Proficiency in Excel, Word
• Ability to work effectively both independently and within a team environment.
• Strong time management and organizational skills.
• Excellent attention to detail, judgment, flexibility, and dependability.
• Ability to respond effectively to requests from Borrowers, syndicate participants, or loan trading counterparties as applicable to RBC’s role especially for accommodations which fall outside the parameters of the Credit Agreement.
• Excellent written and oral communication skills.

Responsibilities

• Verification of ACBS and CID Draw Down processing transactions for all loan closings (Lender role only) and day-to-day processing, interest and fee transactions, Electronic Transaction Requests /ETR’s (Lender role only), closing packages / checklists, audit confirmations, pricing changes and the releasing of wires on ACBS or any other payment system.
• Where required under the scope of the job mandate; 1) verify secondary assignments processed upon requests for assigned Borrowers in accordance with established guidelines. 2) verify syndicate pricing and limit changes on ACBS as required by the Credit Agreement, and 3) Process Audit Confirmation for (non-TLB) facilities.
• Monitoring and oversight of applicable OMS and Seagate reports.
• Ensures Fulfillment & Closing Team and Servicing Team follow documented processes and controls including relevant SOX and key controls where applicable.
• Assists the Manager, Verification in tracking and monitoring errors and operational risk events, ensuring reporting is in place and action plans are in place to avoid reoccurrence.
• Assists the Verification Manager in acting as a SME for operational questions and issues; reporting/escalating any issues as appropriate through various channels SLT email, SharePoint ORE, Escalation Portal.
• Track processing and payment input errors and provide coaching and feedback to Analysts across all pillars, and partner with trainer to ensure the team is well supported.
• Identify any gaps in processes and provide detailed recommendations to assist with the implementation of process changes.
• Act as a backup to other Analysts / Associates across Lending Services.
• Responsible for escalations of questions related to complex transaction processing and be client facing (Client or Agent Banks) for inquiry investigation and resolution.
• Responsible to interact with internal stakeholders as required to facilitate loan servicing.
• Provides expert processing and verification advice and support to peer Associates and Analysts including monitoring advancement of funds within the Credit Agreement terms, as well as post sales servicing across the Wholesale Loan Book in Capital Markets.
• Keeps Manager and Senior Leaders aware of any issues and escalate appropriately to ensure messaging and communication is streamlined.
• Collaborates across pillars to provide excellent end to end servicing including identification of operational risk events and implementation of tactical controls as required.

Preferred Qualifications

No preferred qualifications provided.