Associate Technical Solutions Engineer

Hands-on experience with cybersecurity technologies such as firewalls, cloud security, and networking (e.g., routing and switching) in a professional environment.
Experience creating and managing cloud-based environments using platforms like AWS, Azure, Google Cloud, or VMware.
Practical knowledge of infrastructure as code and automation tools (e.g., Python, Terraform, CloudFormation).
Experience troubleshooting technical issues in lab or testing environments.
Ability to create clear, user-focused technical documentation and guides.
Strong analytical skills with attention to detail.
Clear communication skills across technical and non-technical audiences.
Proven ability to support and collaborate with both internal and external stakeholders.
Self-directed with a collaborative approach to team-based projects.

Build, maintain, and enhance virtual labs that demonstrate Palo Alto Networks’ cybersecurity solutions.
Collaborate with product managers, engineers, and stakeholders to translate features into engaging, hands-on experiences.
Ensure labs are current with the latest product features and releases.
Troubleshoot lab issues and support both internal and external users.
Develop clear, user-friendly documentation and lab guides.
Incorporate user feedback to continuously improve lab environments.
Stay up to date on cybersecurity trends and participate in ongoing technical development.

While a bachelor’s degree is helpful, we prioritize hands-on experience and the ability to demonstrate technical skills in real-world scenarios.
Palo Alto Networks Cybersecurity Apprentice and Cybersecurity Practitioner certifications are strongly encouraged.
Ability to travel domestically 1–2 times per year.