Skip to content
Associate Systems Engineer
| Company | Pure Storage |
|---|
| Location | Lehi, UT, USA |
|---|
| Salary | $71000 – $102000 |
|---|
| Type | Full-Time |
|---|
| Degrees | Bachelor’s |
|---|
| Experience Level | Junior, Mid Level |
|---|
Requirements
- BS in CS, EE or other technical degree and/or equivalent experience
- 2+ years of experience (technology industry preferred)
- Strong phone presence and experience in a high-volume customer interaction environment
- Conscientious attitude and dependability, strengths in teamwork and communication
- Confident, articulate and professional speaking abilities, and a strong ability to listen
- Ability to collect data, identify problems, establish facts and draw valid conclusions
- Preparation and delivery of technical product and architecture presentations
- Passion for technology and aptitude to learn new technologies
- Self-motivated individual with the ability to work independently and proactively, while applying a high level of business and technical acumen to a variety of situations
- Demonstrated listening, written communication and product presentation skills
- Ability to handle multiple tasks and projects, in real-time scenarios
- Apply critical thinking techniques to work through customer situations and interactions
- Willingness to relocate upon promotion
Responsibilities
- Assist internal teams with configuration validation in support of sales opportunities
- Collect and acquire data for use in the creation of sales plays and lifecycle management programs and processes
- Work with established programs and sizing tools to provide customers with a product performance solution that meets and exceeds their expectations
- Be involved in the Account Planning process as part of a larger team
- Assist with solution designs and take point on simple designs
- Assist prospects and customers with basic demonstrations, system configurations, feature adoption, and answers to technical questions
- Work with established programs and sizing tools to support customer pursuits
- Work cross functionally with internal departments such as Customer Support, Professional Services, Renewal, Sales Operations, and Order Management
- Supports both pre-sales and post-sales activities, optimizing customer engagement and satisfaction
- Drive technical account management to ensure seamless implementation and ongoing support of Pure Storage solutions, fostering strong customer relationships
Preferred Qualifications
- Knowledge of current and emerging storage architectures (FC, iSCSI, NAS, OSD, SAN) preferred
- Salesforce.com experience helpful
- Knowledge of VMware, Windows, UNIX OS variants (Linux, AIX, …), NFS file systems and network environments helpful
