Associate Program Manager - Content Delivery

Associate Program Manager – Content Delivery

Bachelor’s degree, preferred understanding of private and public financial markets. Ability to collaborate with subject matter experts in this space
2+ years of experience in program or project management, preferably within content production, publishing, or research environments
Familiarity with the end-to-end content creation process, including scheduling, workflows, and delivery mechanisms
Exceptional ability to manage multiple projects simultaneously, prioritize tasks effectively, and meet tight deadlines
Strong verbal and written communication skills to facilitate collaboration among cross-functional teams and stakeholders
Proficiency with program management tools (e.g. Asana, Smartsheet)
Demonstrated skill in identifying potential workflow issues and implementing effective solutions
Ability to analyze production metrics and translate data into actionable insights for process improvement
Flexibility to adjust to changing priorities and to adopt new methods or technologies that enhance production efficiency
Meticulous approach to overseeing processes to ensure accuracy and completeness in content delivery

Coordinate the scheduling and execution of content delivery, ensuring all outputs meet deadlines and align with strategic priorities
Develop and refine workflows to optimize efficiency, reduce delays, and support seamless handoffs between contributors
Serve as the primary liaison between analysts, editors, designers, and other stakeholders to facilitate smooth production processes
Demonstrate professionalism, accountability, and a positive approach to managing complex projects and fostering collaboration, especially in stressful situations
Track project timelines, monitor progress against milestones, and ensure resource allocation aligns with delivery needs
Anticipate potential delivery challenges and proactively develop solutions to address them
Continuously assess and improve content production processes to enhance delivery efficiency and reliability
Track and report on content delivery metrics, providing actionable insights to stakeholders for future improvements
Support the vision and values of the company through role modeling and encouraging desired behaviors
Participate in various company initiatives and projects as requested

2+ years of experience in program or project management, preferably within content production, publishing, or research environments