Associate Product Owner – Observability/Monitoring

Associate Product Owner – Observability/Monitoring

Requirements

• Bachelor’s degree or direct and applicable work experience.
• Minimum 3+ years’ experience in a combination of: Proven project management experience including managing project scope and schedule, utilizing industry standard project management methodologies.
• Eliciting detailed business requirements.
• Experience in a change management capacity aligned to an industry standard methodology.
• Exposure to the development and execution of user acceptance test plans, scenarios, and cases utilizing industry standard testing methodologies.
• Wellmark business acumen for specific product or division of this role.
• Demonstrates ownership and commitment to projects; drives tasks and milestones toward successful completion and holds themselves accountable for project performance.
• SAFe agile certification (e.g., Product Owner) obtained within 3 months.
• Possess or is willing to pursue certified Product Owner Certification.
• Experience successfully leading others through change.
• Demonstrated facilitation and influencing skills to drive decision making among stakeholders with diverse perspectives and priorities.
• Ability to work well in a team environment and be capable of building and maintaining relationships with other team members, departments, and customers.
• Demonstrated ability to communicate complex information in a condensed manner to various stakeholders verbally and in writing to achieve shared vision and goals.
• Strong problem solving and analytical skills.
• Ability to identify risks and deploy appropriate mitigation strategies to meet stakeholder/functional requirements.
• Strong group facilitation skills and presentation skills demonstrated through successful experience.
• Consulting skills required with excellent communication, collaboration, and interpersonal skills.
• Proficient in Microsoft Office suite.
• Software Development Lifecycle (SDLC) knowledge.
• Minimum of 4 years of experience working with or leading agile teams through the delivery of value to the product’s customer, including experience using agile requirements management tools (e.g., Jira or Azure DevOps).
• Minimum of 1 year demonstrated experience in Product Owner-type role, typically gained through membership of a defined product team within Wellmark.
• SAFe agile certification (e.g., Product Owner).

Responsibilities

• Support the observability agile team as part of the enterprise technology product team (ART).
• Craft strategic roadmaps and frameworks that other product teams can adopt and build upon.
• Ensure all value streams are able to run effectively and efficiently.
• Work closely with various agile teams and key support teams across multiple departments to build consensus and drive initiatives.
• Develop and convey the product’s vision to the agile team, outlining and prioritizing work based on business value realization metrics.
• Prioritize high-value work and align with the program’s performance objectives to maximize impact and efficiency.

Preferred Qualifications

• Previous experience running point for an RFP process including creating and analyzing.
• Prior experience with application monitoring or observability.
• Experience developing and driving OKR’s.
• Prior experience supporting cross-functional teams (either formal or informal). Ability to coach and mentor others through guidance or feedback.
• Executive presence and comfortability influencing and gaining consensus among executive stakeholders.
• Product development, product management, or similar experience that reflects general knowledge of the product development lifecycle (including measurement and management), strategic planning, and ability to collaborate with multi-disciplinary teams to create innovative, data-driven solutions. Understanding of customer (client and member) needs and ability to translate these into competitive products and services.