Associate Product Owner – CRM Team

Associate Product Owner – CRM Team

Requirements

• Bachelor’s degree or direct and applicable work experience.
• Minimum 3+ years’ experience in a combination of: Proven project management experience including managing project scope and schedule, utilizing industry standard project management methodologies.
• Eliciting detailed business requirements.
• Experience in a change management capacity aligned to an industry standard methodology.
• Exposure to the development and execution of user acceptance test plans, scenarios, and cases utilizing industry standard testing methodologies.
• Wellmark business acumen for specific product or division of this role.
• Demonstrates ownership and commitment to projects; drives tasks and milestones toward successful completion and holds themselves accountable for project performance.
• SAFe agile certification (e.g., Product Owner) obtained within 3 months.
• Possess or is willing to pursue certified Product Owner Certification.
• Experience successfully leading others through change.
• Demonstrated facilitation and influencing skills to drive decision making among stakeholders with diverse perspectives and priorities.
• Ability to work well in a team environment and be capable of building and maintaining relationships with other team members, departments, and customers.
• Demonstrated ability to communicate complex information in a condensed manner to various stakeholders verbally and in writing to achieve shared vision and goals.
• Strong problem solving and analytical skills.
• Ability to identify risks and deploy appropriate mitigation strategies to meet stakeholder/functional requirements.
• Strong group facilitation skills and presentation skills demonstrated through successful experience.
• Consulting skills required with excellent communication, collaboration, and interpersonal skills.
• Proficient in Microsoft Office suite.
• Software Development Lifecycle (SDLC) knowledge.

Responsibilities

No responsibilities provided.

Preferred Qualifications

• Prior experience supporting cross-functional teams (either formal or informal). Ability to coach and mentor others through guidance or feedback.
• Executive presence and comfortability influencing and gaining consensus among executive stakeholders.
• Product development, product management, or similar experience that reflects general knowledge of the product development lifecycle (including measurement and management), strategic planning, and ability to collaborate with multi-disciplinary teams to create innovative, data-driven solutions. Understanding of customer (client and member) needs and ability to translate these into competitive products and services.
• Prior experience in a Product Owner role (either formal or informal) operating within a SAFe organization, including demonstrated experience with agile and/or lean product management competencies of value measurement, optimization, and eliminating waste. Experience using agile requirements management tools (e.g., Jira or Azure DevOps).
• Strong written and verbal communication skills with the ability to articulate complex information or solutions to stakeholders. Exposure to negotiation skills and techniques.
• Ability to identify issues or inconsistencies; obtains relevant information, relates and compares data from different sources and identifies alternative solutions.
• Demonstrated critical thinking, problem solving/troubleshooting and continuous process improvement skills.