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Associate Partner Success Manager

Associate Partner Success Manager

CompanyCurriculum Associates
LocationCalifornia, USA
Salary$51250 – $84250
TypeFull-Time
DegreesBachelor’s
Experience LevelEntry Level/New Grad, Junior

Requirements

  • You have a Bachelor’s degree (Education or Marketing/Business preferred)
  • You are an active listener with strong communication skills
  • You have the ability to maintain accuracy and attention to detail in a fast-paced environment
  • You possess strong organizational and time-management skills, along with the ability to multi-task
  • You love to collaborate with a wide range of people and disciplines
  • You have natural problem-solving and analytical capability
  • You are comfortable or proficient in the following applications: Word, Excel, PowerPoint, and Outlook
  • You are energized by the prospect of learning new technology and systems
  • You are comfortable providing gentle push-back and guidance to educators towards best practices and a successful implementation

Responsibilities

  • Provide a high level of service and dedication to students and teachers across the country in achieving academic success via high-quality assessments and instruction; you’ll be an ambassador of CA
  • Own the development and execution of implementation planning for assigned accounts, thereby delivering task items effectively and on-time
  • Through regular check-ins, address and resolve educator concerns and capture educator feedback on our products
  • Uncover trends in data that highlight student performance and needs, then leverage the data as a coaching tool towards equitable and engaging practices in the classroom
  • Notice and cultivate ‘champions’ and ‘partners’ in your assigned districts to strengthen program implementation
  • Partner with various members of our implementation service teams on retention through identification and quick intervention for ‘at risk’ accounts
  • Help secure renewals by developing strong relationships with key decision-makers and supporting users within the district, school, or organization
  • Support new and prospective implementations by retrieving information for proper set-up of accounts
  • Identify opportunities for expansions within existing implementations and relay this information to our sales team

Preferred Qualifications

  • Though not required, we find educators within the K-12 space to be successful in this position given their knowledge of the complexities of managing a classroom, understanding of the unique educational landscape, and ability to instill buy-in from their fellow educators