Associate – Member Services
| Company | OCC |
|---|---|
| Location | Chicago, IL, USA |
| Salary | $58600 – $80600 |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- Strong attention to detail and analytical skills including data analytics and reporting
- Requires excellent verbal communication and writing skills
- Ability to manage multiple tasks simultaneously
- Self-motivated and detail oriented
- Strong organizational skills
- Experience with Microsoft Office desktop tools (Power Point, Word, Excel)
- Bachelor’s degree in Business or related field
Responsibilities
- Research and analyze data to identify trends and patterns
- Create dashboards, analytics and ad-hoc reporting to clearly articulate the data
- Participate in testing and validation of new systems and processes to meet business requirements and user needs
- Create training materials and presentations for internal colleagues and external participants
- Assist in day-to-day activities including responding to routine Clearing Member inquiries via phone or email and reference data updates and verification
- Assist team members with investigation and resolution of issues
- Draft and provide edits to departmental procedures
- Other duties as assigned
Preferred Qualifications
-
No preferred qualifications provided.