Associate Manager – Operations
| Company | SS&C |
|---|---|
| Location | Waterbury, CT, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior |
Requirements
- Bachelor’s degree in business/finance or related discipline
- 5+ years OTC experience gained in Middle/Back Office Operations or Accounting working for an Investment Bank, Prime Broker, Administrator, Investment Advisor or Financial/Retirement Planner.
- High proficiency in Credit, Interest, Equity and Exotic OTC products and current legislation a must
- Middle/Back office experience covering trade processing, collateral, confirmations, settlements, cash, position and trade reconciliations
- Prior experience to Equities, Fixed Income, Futures, FX, and Options in addition to OTC a strong plus
- Prior experience with Credit, Interest and Equity Derivatives a must
- Working knowledge of corporate actions
- Proven track record in client servicing.
- Prior supervisory experience a must.
- Ability to delegate effectively.
- Advanced MS Excel knowledge
Responsibilities
- Coordinating overall work plan for US client service group operations staff, which includes managing and monitoring work in progress
- Working closely with India operations managers to ensure that both locations are aligned at all times
- Providing coaching, training and leadership as necessary to the client service team
- Performing regular review of MIS to monitor breaks and perform root cause analysis.
- Acting as liaison between client and prime brokers and counterparts to facilitate break resolution when required
- Contributing to internal project initiatives regarding new product development, testing and implementation
- Overall client satisfaction including acting as the senior client relationship manager, ensuring there is a good dialogue between client and team and clients are kept abreast of internal changes and new initiatives
- Working closely with the Implementations department to ensure all new clients operations capabilities (setups, reorgs, conversions) are launched successfully and in a timely manner
- Providing technical operations/industry knowledge to clients
- Day to day interaction with other departments to prevent/resolve issues
- Producing and collating management information statistics
Preferred Qualifications
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No preferred qualifications provided.