Associate Manager – Operations
| Company | Uber Freight |
|---|---|
| Location | Rogers, AR, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Mid Level, Senior |
Requirements
- High school diploma or GED equivalent
- Minimum of 3+ years of people leadership experience
- At least 5+ years of experience in transportation, logistics, or third-party logistics (3PL)
- Proficient in Microsoft Office Suite
Responsibilities
- Proactively identify and communicate issues, propose and implement solutions for continuous improvement regarding processes, cost, service, and profitability
- Conflict resolution and problem solving
- Responsible for training and career development of direct reports (including 1 on 1’s, coaching, sequential performance reviews and mentoring), as well as monitor and hold team accountable for all key job functions
- Develop and distribute customer reports and internal performance management reports
- Negotiate and contract rate agreements with carriers, reconcile established rate levels with available purchased transportation providers, seek out new carriers to provide service at competitive rate levels
- TMS Updates/Maintenance (including rates, SRG, OCA, FAM, SPT, etc.)
- Rate Quotes
- Establish and maintain effective relationships with all internal and external customers through professional and timely communications and inquiry responses
- Leverage knowledge and understanding of Modes, Rates, Weights, Volumes, Pallets, etc. based on Customer’s shipping requirements
Preferred Qualifications
- Bachelor’s degree in Transportation, Logistics, or Supply Chain Management
- 6+ years of experience in transportation, logistics, or 3PL
- 4+ years of people leadership experience
- Advanced proficiency in Microsoft Office Suite