Associate Manager - Hospitality & Events

Associate Manager – Hospitality & Events

7+ years of successful event management experience in a high-tech, B2B, customer-centric environment.
Proven ability to manage multiple events and complex projects simultaneously with minimal supervision.
Bachelor’s degree or equivalent professional experience.
Deep experience with nonprofit event planning and corporate social responsibility events.
Strong understanding of brand positioning and ensuring consistent, on-brand messaging across events.
Exceptional verbal and written communication skills with a customer-first mindset.
Executive presence with a high degree of discretion and confidentiality.
Experience managing budgets, financial planning, and vendor contracts.
Skilled in creative problem-solving and negotiation under pressure.
Comfortable with online registration platforms and event reporting systems.
Highly organized, detail-oriented, and results-driven.
Ability to work in a fast-paced, deadline-driven environment.
This is a full-time in-office role based in San Francisco, Monday through Friday.
Must be available to work flexible hours including evenings and weekends based on business needs.
Occasional travel to offsite locations for event support may be required.

Own the end-to-end planning, execution, and evaluation of in-office meetings and events including executive-level engagements, partner receptions, team offsites, and customer-facing activations.
Manage all meeting and event logistics: pre-event planning, onsite execution, and post-event follow-up including metrics, lessons learned, and documentation.
Support complex ELT-level events and simple meeting setups, ensuring seamless experiences for all participants.
Collaborate closely with internal stakeholders including Sales, Real Estate, Facilities, Employee Engagement, Office of Equality, Security Operations, and Culinary teams.
Co-manage external vendors and agency partners to ensure successful program execution.
Serve as a consultative partner to internal teams and clients using event space, offering creative, strategic input and public speaking support.
Maintain and improve team playbooks and documentation for scalable, efficient planning processes.
Manage shared calendars (G-Cal) for internal event space scheduling and act as key stakeholder in booking approvals.
Monitor and report on event KPIs including attendance, engagement, and satisfaction via surveys and other tools.
Ensure events reflect consistent Salesforce branding, messaging, and values.