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Associate Manager – Command Center
| Company | Aurora Innovation |
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| Location | Coppell, TX, USA |
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| Salary | $98000 – $150000 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Mid Level, Senior |
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Requirements
- Safety focused
- Ability to make command decisions, lead by example, and motivate teams.
- Exceptional critical thinking and communication skills
- Experience working in a collaborative environment.
- Valid US driver’s license and clean driving history, validated by an MVR check
- Comfortable with travel up to 30% of your time
Responsibilities
- Lead a team of Remote Assistant Specialist with varying backgrounds, across multiple locations
- Lead by example and successfully collaborate cross functionally, with a ‘Win Together’ mindset
- Develop and drive your team by building on individual strengths and opportunities, to ensure continuous growth and efficiency, for scaled operations
- Manage your team’s productivity and efficiency, striving for continuous improvement
- Understand all major Aurora initiatives and programs, and communicate them effectively to ensure alignment at every level
- Act as POC for key Aurora initiatives as they pertain to the Remote Operations team
- Interact with the public as an ambassador for Aurora
Preferred Qualifications
- 3+ years of people management focusing on growth and development
- Experience with an autonomous fleet and/or experience in transportation operations
- Ability to prioritize testing deliverables and assignments from just high-level detail, to maximize team utilization
- Ability to lead through ambiguity to set clear objectives for your team
- Experience making schedules, managing vacation requests, participating in quarterly planning, and goal setting for self and others
- Experience working and managing rotating shifts, possibly early morning, late evening, and some weekends
- Excellent written and verbal communication skills with ability to adjust for audience
- Technical aptitude and ability to learn new software applications and processes
- Ability to operate independently with little or no supervision
- Strong organizational skills
- Conflict management and resolution experience
