Associate – Global Travel & Expense

Associate – Global Travel & Expense

Requirements

• You have a bachelor’s degree in finance or accounting, or a degree in another field with relevant coursework in accounting or finance, along with 2–4 years of experience in auditing or expense processing.
• You pay close attention to detail and maintain high accuracy in reviewing and entering data.
• You manage your time well and stay organized to meet processing deadlines.
• You communicate clearly and professionally, both in writing and verbally, when responding to employee inquiries.
• You follow established procedures and know when to escalate issues appropriately.
• You are proficient in Microsoft Office applications, with intermediate Excel skills preferred, and you’re comfortable using Outlook and PowerPoint.
• You learn quickly and adapt easily to new systems and policy changes.
• You collaborate well in a team-oriented, global work environment.
• You consistently deliver reliable performance, even on repetitive tasks.
• You demonstrate a strong commitment to confidentiality and integrity when working with sensitive information.
• You’re eager to support team goals and contribute to continuous process improvement.

Responsibilities

• You’ll review employee expense submissions for accuracy, completeness, and adherence to company travel and expense policies. Ensure timely and accurate processing with proper documentation.
• You’ll partner with team members (regional / global) to balance workloads, address volume fluctuations, and support shared goals for timely service delivery.
• You’ll identify unusual trends, policy deviations, or nonstandard items. Escalate concerns appropriately and propose clarifications or exceptions requiring additional approval.
• You’ll respond to employee inquiries and resolve system-related issues in a timely and professional manner, delivering high-quality customer service and guidance.

Preferred Qualifications

• Basic understanding of Travel & Expense (T&E) processes and policy compliance
• Familiarity with expense management systems and ticketing platforms such as ServiceNow
• General awareness of finance operations, including credit/debit transactions, accounts payable, and administrative workflows
• Understanding of documentation standards required for expense processing