Associate – Facilities and Operations
| Company | Fidelity Investments |
|---|---|
| Location | Merrimack, NH, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Mid Level, Senior |
Requirements
- Undergraduate degree or 5 or more years of experience.
- Proven track record and interest in hospitality.
- Familiarity with the financial services industry and/or corporate real estate is valued.
- Excel with meeting new people and networking and have a conscientious and respectful demeanor.
- Have a consumer-first mentality with the ability to identify and deliver against unmet needs.
- Ability to multi-task and support unplanned work as needed.
- Excellent communication and social skills.
- Demonstrate integrity, dependability, accountability.
- Ability to problem-solve through a collaborative, team-oriented approach.
- Proficiency with Microsoft Office suite.
Responsibilities
- Staffing of local Hospitality Hubs, the command center for site services and associate needs.
- Manage the daily requirements of the music program.
- Monitor texting application and email inbox that allows associates to easily contact the team for assistance.
- Support the implementation of initiatives, processes, and strategies to further visitor and associate experience.
- Communicate upcoming events to associates and onsite service teams.
- Partner with other real estate functions to ensure quality building standards are met.
- Support for meetings and events and conference room administration.
- Contribute to documentation of operating procedures, training, and other resources as needed.
- Provide tours and navigational assistance for new associates and visitors.
Preferred Qualifications
- Familiarity with the financial services industry and/or corporate real estate is valued.