Associate Enablement Manager – Global Onboarding

Associate Enablement Manager – Global Onboarding

Requirements

• Bachelor’s degree in Business or related field.
• 1–3 years of experience in sales/revenue enablement, learning & development, or a related field within a SaaS organization.
• Experience supporting onboarding programs for sales or customer success teams.
• Strong understanding of B2B sales processes and methodologies, Customer Success motions, and onboarding best practices.
• Proficiency with Google Suite, Articulate 360, and various Learning Management Systems.
• Strong project management and stakeholder engagement skills.
• Excellent communication, presentation, and interpersonal skills.
• Ability to work in a fast-paced, dynamic environment and manage multiple priorities.
• Demonstrated ability to take initiative and demonstrate a strong internal drive to meet deliverables in a timely manner.
• This role requires that you work in our South Jordan office every Tuesday and Thursday.

Responsibilities

• Support the execution of the global strategy for new hire onboarding for Sales Reps and CSMs, ensuring programs are relevant to their roles and have measurable impact to their KPIs.
• Assist in tracking onboarding milestones and success metrics to measure time-to-ramp and preparation for customer engagements.
• Develop learning assets and collateral that blend live facilitator-led instruction, on-demand content, and experiential learning.
• Help maintain and refine onboarding content and experiences tailored to each role and go-to-market segment.
• Partner with SMEs to ensure onboarding content reflects current products, messaging, tools, and processes.
• Assist in the creation of role-specific certifications to validate learning and performance-readiness.
• Collaborate closely with Sales and CS Leadership, Product Marketing, RevOps, and other Enablement team members to ensure onboarding content is accurate, relevant, and impactful.
• Partner with other members of the Enablement team to accelerate course development, tailor content for role applicability, and arrange for personalized coaching.
• Monitor onboarding program effectiveness through performance data and qualitative feedback, using insights to drive continuous improvement.
• Assist in reporting onboarding impact to executive stakeholders, including key metrics such as time to first customer meeting, time to quota attainment, and learner confidence.
• Manage logistics and coordination for the onboarding program, including scheduling new hire live sessions, mapping the learning journey, tracking rep progress, and managing LMS learning paths.
• Help maintain consistent and well-communicated standards, templates, and resources to ensure consistency in onboarding execution.

Preferred Qualifications

No preferred qualifications provided.