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Associate Director – UX
| Company | RAPP |
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| Location | Dallas, TX, USA |
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| Salary | $98000 – $115000 |
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| Type | Full-Time |
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| Degrees | Bachelor’s |
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| Experience Level | Senior, Expert or higher |
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Requirements
- Bachelor’s degree
- 6+ years of UX/IA experience. Interactive agency experience strongly desired.
- Strong experience in user testing research (test design, test moderation, creating and presenting test results).
- Beneficial to have supervisory or leadership experience.
- Experience using leading user testing moderated & unmoderated platforms for research.
- Produce effective wireframes, design mock-ups, and prototypes to communicate ideas to others.
- Understanding of the types of experiences that are made possible by current digital technologies.
- Knowledge of cross-browser, cross-platform, cross-device implementation techniques. As well as cross-channel UX experience (email, text, web, mobile app, etc).
- Strong experience with design libraries (development and management of components at an Enterprise level).
- Strong expertise in Figma crafting UX deliverables.
- Experience supporting user usability testing integration. Beneficial to have experience creating and/or moderating user testing.
- A strong UX portfolio showcasing impactful case studies.
- The ability to walk your team and clients through your findings and recommendations.
- The ability to facilitate cross-functional collaboration and group-think sessions.
- A team player with excellent attention to detail.
- An understanding of a variety of technology frameworks, usability heuristics and design trends.
- Strong understanding of emerging AI technologies that impact UX design and research.
Responsibilities
- Leading UX design best practices and conducting user research
- Work with business units to understand the objectives.
- Help guide discovery sessions.
- Help build and maintain early UX documents like personas and journey maps.
- Facilitate design thinking collaboration sessions.
- Collaborate with technology and creative teams to understand feasibility and brand alignment requirements.
- Design and iterate on unbelievably cool experiences.
- Annotate, validate and present defensible cases for the choices you’ve made to team and clients.
- Create and manage enterprise-level component design libraries as well as clickable prototypes using Figma for ideation, solutioning, user testing and development.
Preferred Qualifications
- Beneficial to have financial institutions, pharma and/or automotive client experience.
- Beneficial to have experience leading offshore resources.
