Associate Director – Program Management
| Company | Wolters Kluwer |
|---|---|
| Location | Waltham, MA, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior, Expert or higher |
Requirements
- Bachelor’s degree in a related field; advanced degree preferred.
- 7+ years of experience in program management and change management, with a focus on large-scale strategic transformations.
- Strong technical background, with experience in enterprise business systems, process changes, and data management.
- Excellent leadership and communication skills, with the ability to influence and engage stakeholders at all levels.
- Strong problem-solving skills, with the ability to navigate complex challenges and drive solutions.
- Strong organization skills, ability to prioritize in the face of multiple project demands and focus on critical details.
Responsibilities
- Lead and manage a team of Program and Project Managers.
- Lead and manage large-scale strategic transformation projects, ensuring alignment with business objectives and successful implementation.
- Collaborate with cross-functional teams, including finance, global business services, digital experience, product, sales, marketing, customer experience, and other departments, to drive project success.
- Develop and implement program and project plans, including timelines, milestones, and resource allocation.
- Manage dependencies between multiple projects and multiple business unit needs.
- Identify and mitigate project risks, ensuring timely resolution of issues and challenges.
- Manage stakeholder communication and engagement, providing regular updates on project status, risks, and issues.
- Produce clear and concise executive reports and have confidence to present to an executive-level audience on program status and progress including financial recognition.
- Successfully lead the delivery of projects utilizing direct and non-direct reports.
- Foster a culture of continuous improvement, leveraging lean methodology, process improvement, and system enhancements.
- Provide leadership and guidance to project teams, ensuring clear roles and responsibilities and effective collaboration.
Preferred Qualifications
- Experience in change management and organizational development.
- Knowledge of CRM and ERP systems, integrations, and data migrations.
- Knowledge of Salesforce.com and NetSuite, including SCA and Suite billing, is a plus.
- Familiarity with agile methodologies and project management tools.
- Experience with multinational corporate structures.
- PMI / Lean / Agile certification(s) are a strong plus.