Associate Director – Program Management

Associate Director – Program Management

Requirements

• 7-8 years of project management experience in integrated marketing, preferably from an advertising agency setting
• Bachelor’s degree or equivalent work experience
• Proven ability to partner cross-functionally with Media and Analytics teams
• Understanding of project financials, burn rate, and budget tracking
• Ability to independently run multiple projects through multiple marketing channels
• Experience using both Waterfall and Agile methodologies
• Understanding of project management best practices
• Excellent communication and presentation skills (oral and written)

Responsibilities

• Lead and direct a multifaceted team, instilling organization and structure in the delivery approach, planning, and meeting execution
• Drive the establishment of project estimates, scopes, timelines, and resourcing strategies
• Identify and manage project risks, issues, and needs, collaborating with cross-disciplinary team members promptly
• Collaborate with Client Services to proactively monitor and manage project scope, escalating risks and concerns for proactive mitigation
• Manage client communications, reviews, and feedback while facilitating regular project scrums and working sessions
• Coordinate team resources and task assignments based on deliverables and project plans
• Assist with contingency-planning and problem resolution, recommending solutions to maintain schedules, budgets, and quality deliverables
• Present project parameters and checkpoints, ensuring timely delivery of high-quality outputs
• Deliver detailed progress reports, financials, and forecasts on assigned projects
• Track changes in scope and actual hours against project plans, making adjustments to ensure projects are delivered on time and within budget
• Keep the Department Director informed of progress and raise concerns promptly
• Plan and facilitate effective meetings, project estimation, and planning
• Collaborate with key discipline leads for input, managing personalities and conflicts effectively
• Confront issues openly and expediently, enforcing agency processes within the team
• Share lessons learned and best practices across departments
• Identify areas for internal improvement and develop implementation plans
• Seek internal efficiencies to enhance client satisfaction and deepen relationships

Preferred Qualifications

• Client experience within the health insurance sector strongly preferred