Associate Director – Commercial Training – Rare Blood Disorders

Associate Director – Commercial Training – Rare Blood Disorders

Requirements

• BA/BS Degree required, preferably in life science or business. MBA a plus.
• 5 years of relevant pharma experience
• Proven communication skills with a well-developed ability to efficiently communicate both verbally and in writing with all levels of stakeholders
• Ability to influence, collaborate and interact effectively with a senior leadership team and multiple key stakeholders across sales and marketing to align on objectives and provide consistent FL&D direction
• Demonstrated excellence in project management and effectively managing multiple projects/priorities
• Ensure that all training programs are consistent with, and supporting of, company legal, regulatory and compliance guidelines
• 25-35% national travel required

Responsibilities

• Develop along with the Associate Director of Training, the training and development function for the Business Unit including disease, product, and customer interaction capabilities training as well as other trainings for Business Unit as needed.
• Support in the development and execution of strategic and tactical plans to support the short and long-term objectives of the Sales, Marketing Teams as well as collaborative efforts with our PSS and medical teams where needed and appropriate. This includes responsibility for implementation and continuous improvement to the following work streams: New hire training programs and curriculum, Continuing education with ongoing learning programs, Advanced training for ongoing learning of product and disease knowledge and customer interaction capabilities, Field advisory teams and learning champions.
• Assist in the definition and development of core competencies and create tools, curriculum and initiatives to support them.
• Responsible for the development of classroom training programs including customer interaction capabilities as well as disease and product education via live training experiences, e-learning modules, WebEx, etc.
• Manage the Product Review Board process for all sales training materials to incorporate all appropriate regulatory and legal compliance programs into the appropriate training programs
• Responsible for the development of field-based training programs including field mentorships, coaching, and field assessment
• Establish and implement key metrics to track and communicate level of value and impact of sales training and development initiatives to all stakeholders
• Work closely with Sales and Marketing to ensure appropriate integration of sales and marketing materials into all new hire and ongoing learning training programs
• Manage, design and deliver sales training materials for National Sales Meetings and Area/Zone and Regional Sales Meetings, in close coordination with Marketing, Field Advisory Teams/Learning Champions.
• Select, develop, and manage relationships with key agency partners
• Design and attend certification training for relevant training programs and vendors
• Data & Analytics understanding with ability to take action & plan
• Provide a high level of strategic analysis and planning with the ability to work with and manage demands and expectations from multiple internal customers

Preferred Qualifications

• Training experience strongly preferred
• 8 plus years of relevant pharmaceutical/biotech industry experience with at least 2 years leading national home-office based training preferred
• Excellent verbal & written communication skills essential to success in this position
• Strong collaboration, organizational and operations skills