Associate Director - Benefits

Associate Director – Benefits

At least five to eight (5-8) years of experience in related HR roles, and at least five (5) years of experience in benefits are required.
Knowledge of federal, state, and local labor laws and regulations.
Experience with benefits is required, included knowledge of health and welfare benefit programs including healthcare, life, and wellbeing benefits.
Prior experience managing third party vendors (medical, dental, 401K, commuter benefits, etc…) is required.
Proficiency in HRIS systems and payroll software is required, experience with UKG Ready is preferred.
Must have strong attention to detail and accuracy in data management, as well as having an ability to handle sensitive and confidential information with discretion.
Excellent communication and interpersonal skills are required.
Must have strong problem-solving skills, along with the ability to work independently and as part of a team.
A natural curiosity to inquire about existing processes and systems and a desire to learn and understand all of the background necessary to make informed decisions on change is required.
Certification in HR or a related field (e.g., PHR, SHRM-CP).
Must be able to multitask and prioritize for dealing with competing priorities.

Work with our Chief People Officer to create and maintain competitive benefits programs that keep Clear Street current in the market.
Review existing policies and processes to identify gaps, inefficiencies, and opportunities to develop creative solutions.
Lead the annual benefits plan design, open enrollment process and all related communications to employees.
Manage and administer all employee benefits programs, including health insurance, retirement plans, and other employee perks.
Manage all relationships with benefits vendors to escalate issues, problem solve and ensure client service standards are met.
Research, analyze and understand changes to federal, state and city benefits laws and proactively advise the Chief People Officer on necessary changes and risks.
Maintain a positive employee experience through all interactions with employees via email, Slack, phone, and in person discussions regarding any questions they have pertaining to our total rewards programs. (We sit in an open floor plan and employees do visit our desks frequently).
Collaborate with groups across the organization, particularly Finance.
When coverage or backup is needed, help the broader People Operations team in areas such as processing and managing payroll for our US and global employees.
Work on other ad hoc projects as assigned.