Associate Consumer Insights Manager

5+ years of consumer insights experience in a corporate, matrix-like environment, ideally on the research supplier side
Deep experience designing and executing quantitative or qualitative research studies from start to finish
Experience designing, maintaining, and evolving tracker studies
Experience analyzing large survey-based datasets and conducting analysis using SPSS
Skilled at insight generation and synthesis across studies
Knowledge of and adherence to research best practices
Detail-oriented; ensures reporting is accurate and put into the right context
Strong project management skills; ability to juggle multiple projects at one time and self-prioritize workload
Excellent communicator and cross-functional relationship builder
Team player who prioritizes team and business needs
Exceptional self-management skills and high EQ
Entrepreneurial spirit, with passion for process improvement
Bachelor’s degree, preferably in the social sciences; advanced degree is a plus

Design and execute adhoc research projects, quant or qual, from start to finish, including refining and clarifying stakeholder research requests, designing studies, developing questionnaires or discussion guides, programming surveys or screeners, fielding surveys or recruiting for qualitative studies using internal or third-party sample, analyzing data, creating final reports, and aligning teams on recommendations
Analyze large survey-based datasets (including syndicated datasets) and conduct higher-level analysis, including driver analysis
Conduct qualitative research, including IDIs, online bulletin boards, focus groups, and ethnographies
Provide design, execution, and analysis support to research projects your Consumer Insights teammates are leading
Assist in maintaining and evolving tracker studies, such as brand health or NPS
Develop expertise in our existing body of research, extracting key learnings to answer questions and ensure new studies speak to existing insights
Employ team, industry, and research-on-research best practices in your work
Ensure stakeholder buy-in, taking care that stakeholders have a stake in, digest, and know how to apply research findings
Partner with cross-functional teams, using insights to drive alignment, action, and win-win outcomes
This is a hands-on role, with potential to manage vendors