Associate – Client Support
| Company | S&P Global |
|---|---|
| Location | Dallas, TX, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- Finance education or experience (BA or BS in Accounting/Economics/Finance or Business preferred)
- Strong PC Skills.
- Operating system knowledge (installation, configuration, troubleshooting)
- Strong Microsoft Excel skills
- Strong written and verbal communication skills
- Customer service or help desk experience
Responsibilities
- Responding to client inquiries via phone and e-mail
- Solving challenging client issues relating to the use of WSO software
- Working with various internal teams and individuals
- Assisting with product upgrades, testing, and documentation
Preferred Qualifications
- Networking knowledge
- Syndicated Loan Market knowledge
- Wall Street Office Application experience (WSO Admin, ClearPar, Compliance)
- Strong math skills
- SQL query writing exposure
- SQL server / database exposure
- MCP or MCSE certification
- Bank Loan or Financial Investment knowledge