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Associate
| Company | Royal Bank of Canada |
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| Location | Surrey, BC, Canada |
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| Salary | $37500 – $45000 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Junior, Mid Level |
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Requirements
- Canadian Securities Course (CSC) and Conduct and Practices Handbook Course (CPH)
- Strong Microsoft Office Suite skills
- Meticulous attention to detail and excellent time management skills
- Minimum of 2 years of experience in securities industry
Responsibilities
- Maintain existing client accounts and identify opportunities to contact clients: manage timelines and key dates for accounts.
- Assist the Advisor team with client onboarding.
- Ensure accurate and timely updates of all necessary documentation in compliance with internal controls and industry regulatory requirements. Maintain complete and up-to-date client files within appropriate systems.
- Respond to client inquiries (account transactions, requests for tax receipts, account reporting, etc.).
- Tap into your superior problem resolution skills to provide proactive client service. Working collaboratively, you will at times liaise with various departments to provide smooth and timely solutions.
- Effectively manage incoming communications from clients, Advisors, and other internal and external partners.
- Assist the Advisor team in welcoming and onboarding new clients.
- Become well-versed in internal controls and industry regulatory requirements, ensuring client files and other necessary documentation is accurate, up-to-date, and compliant.
- Execute trades and rebalance portfolios.
- Follow up on client trades to ensure proper settlement and delivery.
Preferred Qualifications
- Knowledge of RBC Dominion Securities’ systems and procedures, an asset
