Assistant Store Manager

Assistant Store Manager

Requirements

• You can conduct piercings and demonstrate patience and empathy, particularly with young or anxious customers.
• You are proficient in operating a POS system to facilitate transactions and manage sales efficiently, contributing to smooth store operations.
• You hold a high school diploma or equivalent and have a minimum of one year of retail management experience, along with at least one year of overall retail experience.
• You can stand during scheduled shifts and maneuver 11-35kg (25-75lbs).
• You can bend, stoop, extended reaching, and climb ladders or step stools while placing merchandise throughout the store and assisting customers.
• You have strong verbal and written communication skills to effectively interact with customers, employees, and management.
• You possess a strong grasp of mathematics, essential for tasks such as inventory management, sales analysis, and cash handling.

Responsibilities

• Take ownership of store sales by delivering outstanding customer experience, upselling products, and implementing promotions to maximize revenue.
• Use your enthusiasm and product knowledge to provide personalized styling advice, recommend add-ons, and enhance their shopping journey.
• Become a trusted piercing specialist through our training program. Provide a safe, fun, and professional experience that keeps customers coming back.
• Ensure the store runs smoothly by maintaining inventory accuracy, handling transactions efficiently, and keeping the store well-merchandised and visually appealing to drive foot traffic.
• Work alongside your Store Manager to train and motivate team members in achieving sales goals and delivering top-notch customer service.
• Showcase Claire’s products and services with enthusiasm. Stay up to date with the latest fashion trends and translate that knowledge into compelling product recommendations and styling tips for customers.

Preferred Qualifications

• At least one year of retail management experience preferred, with a proven ability to drive sales and support team success.
• You’re a driven team player with a positive attitude and willingness to learn.
• You’re self-motivated and organized, as some of our stores may require you to work alone at times.
• You show a passion for fashion and stay up to date with the latest trends, which can contribute to enhancing the customer experience and driving sales.