Assistant Store Manager

1+ year of customer-facing work experience
Current valid driver’s license and access to a reliable personal vehicle; except in New York City and Brooklyn
High School diploma or GED is required; college education is a plus

Build and maintain strong customer relationships by identifying storage needs and providing tailored solutions
Maximize sales objectives through unit rentals, unit insurance, and moving supplies
Ensure our highest standards of cleanliness are met through continuous maintenance (e.g., sweeping, mopping, grounds maintenance, etc.) of the site, including the office, and the interior and exteriors of the storage building and surrounding areas
Perform daily site safety inspections, including lock checks
Address and resolve customer concerns related to billing, security, auctions, and proper site usage
Handle cash transactions, balance receipts, follow up on delinquent payments, process customer payments, and complete daily bank deposits
Protect our strong company culture by establishing and maintaining professional relationships with all Extra Space employees
Perform additional duties as assigned