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Assistant Site Manager

Assistant Site Manager

CompanyDoorDash
LocationBaltimore, MD, USA
Salary$49200 – $82700
TypeFull-Time
Degrees
Experience LevelMid Level

Requirements

  • You have 3+ years’ experience in Operations, Warehouse Logistics, Customer Service, Retail Management, Fulfillment, or related field
  • You have 1+ years of experience managing a team
  • You’re analytical. You let data win arguments. You are a data-first problem solver and you have experience using Excel or Google Sheets to analyze data, including using basic formulas and creating pivot tables
  • You have flexibility in your schedule. As the leader of the site, you will need to ensure your team and the site is fully supported, which will include regularly scheduled late-night and weekend hours.

Responsibilities

  • Lead a team of hourly Operations Associates and Shift Leads, hiring, coaching, and developing high-performing team members
  • Drive results in specific focus areas or shifts, executing inventory management processes and deploying best practices
  • Analyze data and make strategic recommendations regarding resource allocation, workflow, and warehouse organization
  • Coach and empower the team to provide a high-quality customer experience, focusing on quality metrics such as order accuracy and fulfillment speed.

Preferred Qualifications

  • You’re a proven leader. You have managed high-performance teams of 5+ employees with successful performance and employee development outcomes
  • You relish ownership. You’re excited to have ownership in a new and rapidly growing business. No problem is too big or too small for you, and you’re ready to show up however needed for your team
  • You solve problems from first principles. You’re excited to solve problems in innovative ways, and you resist ‘this is how it’s always been done’ thinking
  • You’re unafraid of ambiguity. Rapid change and learning is exciting to you, and you thrive in ambiguous, startup environments