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Assistant Facilities Manager
| Company | Jones Lang LaSalle (JLL) |
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| Location | San Bruno, CA, USA |
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| Salary | $69000 – $91000 |
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| Type | Full-Time |
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| Degrees | Bachelor’s |
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| Experience Level | Mid Level |
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Requirements
- Bachelor’s degree in Facilities Management, Business Administration, or a related field preferred. Relevant experience may substitute for a degree.
- Proven experience in site services management, facility management, or a related role is a plus.
- Strong organizational and time management skills, with the ability to handle multiple tasks and priorities effectively.
- Knowledge of site services principles, processes, and best practices.
- Familiarity with building systems and facility maintenance practices is beneficial.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders.
- Attention to detail and the ability to analyze data accurately.
- Ability to work independently and as part of a team in a fast-paced environment.
- Knowledge of real estate or property management industry is a plus.
Responsibilities
- Assist the Facilities Manager in overseeing the site services and operations for an account.
- Collaborate with stakeholders to understand their site services needs, goals, and objectives.
- Lead a team of Workplace Services Coordinators to ensure smooth operations and delivery of site services.
- Provide guidance, coaching, and support to the team in their day-to-day responsibilities.
- Foster teamwork and a positive work environment within the team.
- Collaborate with the team to set performance targets and evaluate individual and team performance.
- Provide training and development opportunities to enhance the skills and knowledge of the team.
- Support the delivery of site services, including building maintenance, security, janitorial, and related services.
- Monitor service performance and vendor compliance with service level agreements (SLAs), providing feedback and taking corrective actions as needed.
- Collaborate with cross-functional teams to align site services with client requirements and operational goals.
- Assist in developing and managing budgets for site services, tracking expenses and identifying cost optimization opportunities.
- Support compliance with regulatory requirements, health and safety standards, and JLL’s policies and procedures.
- Foster positive working relationships with internal and external stakeholders associated with the account.
- Assist in addressing and resolving site services-related issues in a prompt and effective manner.
- Assist in developing and implementing best practices and standard operating procedures for site services.
- Stay informed about industry trends, emerging technologies, and best practices in site services and facility management.
- Support the verification of accuracy and integrity of site services data, ensuring appropriate documentation and controls are in place.
Preferred Qualifications
- Relevant experience may substitute for a degree.
- Proven experience in site services management, facility management, or a related role is a plus.
- Familiarity with building systems and facility maintenance practices is beneficial.
- Knowledge of real estate or property management industry is a plus.
