Assistant Facilities Manager

Assistant Facilities Manager

Requirements

• Associate’s or Bachelor’s degree in Facilities, Property, Business or related field desirable.
• Minimum 2 years facility / property management / assessment / operations experience or in a related field
• Proficient in a range of information technology tools and platforms.
• Knowledge of standard commercial real estate, business and accounting practices
• Understanding of financial impact of building concerns (expense and capital planning)
• Basic understanding of Facility Management concepts and technical knowledge of building systems
• Proven track record of excellent internal and external customer service
• Proficient skills in Microsoft Office Suite (Excel, Word, PowerPoint, Visio, Outlook)

Responsibilities

• Oversee the site maintenance and facilities services including janitorial, mechanical, electrical, plumbing, carpentry, critical systems, HVAC, and others defined within the scope of the site.
• Manage facility management vendors to ensure they arrive on time and know where on the site to perform their duties.
• Manage all work order performance within Corrigo to ensure work orders are completed effectively & timely per the service level agreements.
• Ensure compliance with all health and safety, environment, and risk management policies and procedures in conjunction with the site manager(s).
• Any other activities to support site operations, including, but not limited to: moves/reconfigurations, events, safety, reception, and mail services.
• Support the site manager(s) in the implementation of short and long-term projects to maintain the facility.
• Proactively develop and manage client relationships ensuring that expected service levels are achieved.
• Comply with all requirements of the client contract and meet or exceed key performance indicators.
• Deliver an exceptional quality of service to the client, as reflected by client feedback.
• Coordinate internally with other teams which may include client meetings, conferences, and food services.
• Support the implementation of innovative programs and processes that reduce short- and long-term operating costs and increase productivity.
• Assist the account team in achieving and exceeding financial targets and key performance indicators.
• Assist with the annual budgeting and forecasting processes for the site/s as well as understanding & interpreting monthly spend reports (actual vs. budget, variance, etc.).
• Manage vendor work orders, invoices, and payments through the Corrigo (CMMS) & financial management technologies.
• Help develop and approve the annual capital plan for each building, interfacing closely with the client.
• Actively support an environment of teamwork, cooperation, performance excellence, and personal success.
• Participate in the performance management program and personal development planning.

Preferred Qualifications

• 2 years facility / property management / assessment / operations experience or in a related field