Assistant Director – PB Collections & Ambulatory Practice Relations

Assistant Director – PB Collections & Ambulatory Practice Relations

Requirements

• Bachelors Degree in Healthcare Administration, Business Administration, Finance, or a related field of study from an accredited college or university.
• 6 or more years of experience in healthcare revenue cycle operations
• 5 or more years of leadership experience
• Designated Epic training must be completed within 6 months of hire into position.

Responsibilities

• Assists in directing the operational performance and overall management of the PB Collections and Ambulatory Practice Relations functional areas.
• Establishes tracking, trending and reporting of payer performance.
• Implements and monitors compliance with UKHA and governmental and managed care reimbursement policies and regulations.
• Maintains a working knowledge of applicable laws, regulations and payer contract agreements as they relate to assigned responsibilities and educates staff appropriately.
• Collaborates with staff and departments with the overall goal of improving revenue cycle processes, including minimizing bad debt and administrative write-offs, reducing accounts receivable while maintaining a high level of cash collections, reduce claim submission lag, and maximize use of human and capital resources efficiently.
• Assists in preparing department budget and monitors cost centers within respective downline.
• Ensures accurate and timely processing of assigned functions by establishing and maintaining quality and productivity measures are in place, reviewed and acted on appropriately.
• Work closely and collaboratively with Revenue Cycle Leadership Team, Clinical Leadership Team and Finance Teams to optimize outcomes.
• Establishes, maintains and monitors performance of outside vendors supporting assigned responsibilities.
• Provides leadership, motivation and inspiration to downline managers and staff within the department.
• Focuses on departments internal and external stakeholders and support the team’s ability to deliver a high level of customer service and meet customer expectations.
• Provides feedback and works directly with clinical staff and departments to identify trends and to develop and implement action plans for improving revenue cycle workflows.
• Establishes and monitors reports to provide overall status of assigned functions and identify trends. Shares reports and results as appropriate.
• Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
• The Assistant Director, Collections (PB) also assists with leading the Revenue Cycle Steering Committee with University of Kansas Physicians and is responsible for timely PB A/R reporting and denials resolution.

Preferred Qualifications

• Master’s Degree in Healthcare Administration, Business Administration, Finance or a related field of study from an accredited college or university.
• 7 or more years of experience in healthcare revenue cycle operations
• 6 or more years of leadership experience
• Fluent Spanish – Ability to read, speak, and write Spanish.