Assistant Director of Engineering

Assistant Director of Engineering

Requirements

• High School Diploma or equivalent is required, Bachelor’s Degree preferred.
• Eight plus years’ experience in engineering within a luxury resort.
• Four years management experience.
• Must have Intermediate skills with Microsoft Office products; Word, Excel, PowerPoint, Outlook. Opera preferred.
• Must be able to speak, read, write and understand the primary language(s) used in the workplace.
• Must be able to read and write to facilitate the communication process.
• Requires good communication skills, both verbal and written.
• Ability to supervise subordinate staff, including, but not limited to, assignment of duties, evaluating service, and taking disciplinary action when necessary.
• Ability to prepare and analyze data, figures and transcriptions prepared on and generated by computer.
• Knowledge of hotel operations.
• Must possess basic computational ability.
• Must possess basic computer skills.
• Budgetary analysis capabilities required.
• Knowledge of housekeeping service techniques and cost controls such as manpower, productivity and other expenses.

Responsibilities

• The Assistant Director of Engineering reports directly to the Director of Engineering.
• Promote Engineering information and recommendations to internal and external stakeholders (Corporate VP of Engineering, Director of Engineering, Engineering Associates, General Associate Body, Managers, Residential Owners).
• Direct areas responsible will be the entire function of the Engineering Department. This person will be responsible for guest rooms/suites, common areas, central plant operations, procurement, project team, project management, service contract management, residential rooms, residential common areas, preventative maintenance, Maintenance Connection, and all other areas impacted by the Engineering Department. He will have reporting from the Engineering Manager, (3) Engineering Supervisors, all central plant technicians, all rooms technicians, all painters, carpenter, and the Engineering Parts Coordinator.
• Prepare reports for stakeholders.
• Manage stakeholder perceptions and expectations.
• Manage/oversee the application of standards for the hotel/resort.
• Review and compare performance metrics for Engineering services.
• Maintain specifications (materials, equipment, furniture, finishes, fixtures, design criteria).
• Develop, implement and monitor best practices.
• Develop guest service standards.
• Collect, verify, analyze and report facility management data from various sources (guest satisfaction surveys, secret shop inspections, Maintenance Connection, other feedback mechanisms).
• Collect and verify, analyze and report internal facility management data (utilities, work orders, work history).
• Develop and implement process improvements.
• Ensure and monitor compliance with codes, regulations, policies and standards.
• Plan, direct and manage/oversee facility management business and operational technologies.
• Assess the application of technology within facility operations.
• Operate workplace management systems (CMMS, BAS, Lighting Controls).
• Manage/oversee the assessment of building systems’ condition.
• Assess the condition of the facility’s structure, interior, exterior and grounds.
• Manage/oversee the acquisition, installation, operation, maintenance and disposal of building systems and structural, interior, exterior and grounds elements.
• Manage/oversee the maintenance contracting process.
• Decide/recommend the most appropriate way to provide maintenance services (outsource, in-source).
• Develop maintenance contract specifications.
• Negotiate service level agreements.
• Manage/oversee the modifications to building systems, structural elements, interiors, exteriors and grounds.
• Manage and oversee the financial management of the Engineering department.
• Manage and oversee the Engineering and Utilities operating budget requirements.
• Manage and oversee the capital budget requirements.
• Prepare business cases, supporting documentation and financial reports.
• Analyze and interpret financial documents (budget, forecast, profit and loss statements, reserve funding).
• Develop and manage contracts.
• Manage and support the hotel/resort’s emergency preparedness program in partnership with the Safety and Security department.
• Assist in the design of simulations or exercises to test the emergency management plans.
• Manage the execution of simulations or exercises to test the plans.

Preferred Qualifications

• Comprehensive knowledge of personal computers and various property specific software applications, such as MS Office suite, CMMS, and Energy Management Systems software.