Assistant Director – Engineering

Assistant Director – Engineering

Requirements

• High school diploma required; Bachelor’s or Associate degree in a maintenance-related field preferred.
• Minimum of 4 years of leadership experience in a resort or commercial environment.
• Written and verbal communication in English is expected.
• Must hold a valid driver’s license in the state of employment.
• Requires strong communication skills to excel in interactions with guests and colleagues.
• Must be versatile, work well under pressure, and meet deadlines.
• Must communicate effectively with immediate supervisors and resort leadership.
• Must be self-motivated, detail-oriented, and able to work with enthusiasm and focus.
• The team member must regularly lift and/or move, push, and/or pull up to 50+ pounds.

Responsibilities

• Execute the strategic vision and direction for the Engineering Department, aligning with the resort’s overall goals.
• Provide leadership, guidance, and mentoring to the maintenance team, fostering a culture of innovation, collaboration, and excellence, while ensuring accountability.
• Implement, train, and enforce safety protocols and procedures, ensuring a safe environment for guests and employees.
• Assist in managing the Engineering Department’s budgets (R&M and HLP); capital reservations and expenses, P&L reviews, forecasting, and maintaining departmental ledger.
• Participate in the development and management of maintenance programs, procedures, and schedules to optimize departmental efficiency.
• Support the planning and execution of major capital improvement projects, ensuring adherence to quality standards, budgets, and timelines.
• Conduct regular inspections and audits to identify maintenance needs, safety issues, and areas for improvement.
• Serve as a liaison with vendors, contractors, and suppliers to facilitate efficient and cost-effective maintenance operations.
• Responsible for the procurement and inventory of all tools and materials purchased and assigned to the Engineering Department.
• Ability to create documents using Microsoft Office applications such as Word, Excel, and PowerPoint.
• Experience in effectively using resort operations devices and software (HotSOS).
• Communicate professionally via radios, phones, emails, and verbal communication.
• Perform maintenance and cleaning tasks as needed.
• Ability to read and interpret blueprints, technical data, and O&M manuals.
• Must be able to recognize and resolve potential hazards on the property.
• Expert ability to use hand, power, and battery tools, and other relevant tools required for the job.
• Work using ladders, scaffolding, lifts, dust masks, and within confined/restricted spaces.
• Interpret and address guest needs, interacting positively toward resolutions.
• Must adhere to all CFI/Westgate Resorts policies and procedures.
• Must always represent Westgate Resorts in a professional manner through appearance, attire, and professional behavior.
• Perform other tasks as assigned by resort operations leadership.

Preferred Qualifications

• Preferred licenses or certifications in core trades: refrigeration, plumbing, or electrical.
• OSHA safety certification is preferred.