Assistant Branch Manager

High school diploma or approved equivalent
Strong math skills, 10-key and keyboarding
Proficient in standard Microsoft Office tools such as Excel, Word, Teams, PowerBI, and Outlook
Well-developed smart phone and digital channel skills
Excellent organizational and analytical skills
Superior written and oral communication skills
Candidates must meet all requirements of NMLS Registry
Must have valid driver’s license, satisfactory transportation, and adequate insurance coverage

Support the manager and perform managerial duties in the manager’s absence
Build exceptional knowledge of bank products and services to maintain rapport with clients
Proactively seek new business relationships, including a network of business owners, consumer prospects, finance professionals and community leaders
Make out-of-office calls to businesses, community organizations, and referral sources
Introduce and demonstrate digital and self-service options to clients
Develop strategies to help expand the consumer and small business client base
Communicate clearly with staff and clients verbally, over the phone, and via video chat
Assist the manager in optimizing operational effectiveness and profitability to enhance shareholder value
Support branch leadership in meeting branch production goals
Ensure high level of customer satisfaction through the delivery of excellent service
Acquire and apply skills in preparation for advancement to a branch manager position
Adhere to bank policies and procedures designed to comply with Federal regulations