Asa V – Health Unit Coordinator: Digestive Disease Center

High school diploma or equivalent (GED)
Must be able to operate basic office equipment (fax, photocopier, calculator) and demonstrate basic computer skills
Able to communicate effectively on a wide range of issues with internal and/or external customers, initiate follow-up actions
Ability to be honest, to be punctual, and to perform the job in adherence to the highest standards of ethical conduct as defined by the AMC Code of Conduct
Ability to be accurate in such matters as record-keeping, and to use good judgment when performing the functions of the job or when interacting with others
Ability to accept direction, carry out orders, to work cooperatively with others and to avoid the creation of unnecessary conflict
Ability to adhere to AMC’s policies, procedures and practices, and to utilize AMC’s problem-solving processes for resolving grievances or disagreements
Ability to independently organize and prioritize work to complete assignments in a timely manner and meet established guidelines
Ability to multitask and gather data from appropriate resources

Assembles/maintains patient records, filing data, and obtaining reports and data necessary for departmental operations
Greet and assist visitors in a courteous manner
Answer phones in a courteous manner
Records/relays messages accurately
Locates key personnel to direct calls and respond to inquiries
Makes appointments, booking rooms as necessary
Prepares and distributes outgoing reports via email and inter-departmental mail
Maintains department reports
Operates office machines, such as photocopier, fax machine, and computer
Orders materials, supplies, forms and services, and completes records and reports
Utilize clinical and patient information systems to support the delivery of patient care
Assist in the implementation of specialized projects

Certification with the National Association of Health Unit Coordinators (NAHUC) preferred
Minimum of one-year healthcare or clerical experience preferred