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Area Manager – Mobile Medical Equipment

Area Manager – Mobile Medical Equipment

CompanyTRIMEDX
LocationVicksburg, MS, USA
Salary$Not Provided – $Not Provided
TypeFull-Time
Degrees
Experience LevelSenior, Expert or higher

Requirements

  • At least 7 years of experience with at least 2 years of experience leading a team
  • 5+ years of leadership experience in an acute-care hospital environment
  • 5+ years of customer facing experience
  • Experience leading medical services programs – mobile medical equipment, clinical engineering, medical equipment service, healthcare services, and/or medical equipment manufacturers
  • MME program experience
  • Strong project management skillset
  • Ability to lead, motivate and develop others, especially remotely
  • Excellent interpersonal skills
  • Strong written, verbal, and presentation communication skills
  • Ability to work with cross-functional groups and teams
  • Strong critical and analytical thinking skills
  • Ability to manage multiple priorities and deadlines
  • Ability to work independently in a team-based environment
  • Knowledge of Microsoft Office applications, required
  • Up to 70% travel

Responsibilities

  • Staffing – interviewing and selection
  • Communication with hospital staff – front line to executive
  • Onboarding project management
  • Key point of contact for executive sponsor and reporting
  • New employee training
  • Start-up supplies
  • Program creation
  • Site specific value proposition confirmation
  • Assist AUS Director as needed on price and program scope
  • Work with AUS Director, Legal and BD on contract completion
  • Own hand-off from Sales and BD
  • Own relationship with site executive sponsor
  • Collaborate with CE leaders and Implementation in on-boarding process
  • Train customer on MME processes and needs
  • Own project management and customer relationship development
  • Hand-off operational to MME Site Manager
  • Develop and execute operational rounding schedule
  • Develop staffing schedule
  • Work with unit leaders and facilities to set-up clean and soiled utility rooms
  • Develop CE alignment and train CE team on MME processes and collaboration
  • Develop plan to achieve value proposition and proof points
  • Drive initial operations to achieve value proposition and proof points
  • Site manager onboarding, training, and development
  • Work with unit leaders to implement par levels
  • Work with customer for MME supplies
  • Drive ongoing achievement of value proposition and proof points
  • Supervisor site managers
  • Executive level customer communications
  • Site manager and staff development
  • Implement new capabilities at existing sites
  • Customer satisfaction, communications, and reporting
  • Drive program expansion
  • Work with TRIMEDX support functions
  • Ensure site leadership effectiveness
  • Drive operational effectiveness
  • Develop, drive, and iterate operational KPIs
  • Train and drive ATP program completion and results; developing action plans as needed
  • Train and drive utilization program resulting in equipment reduction
  • Ensure satisfaction surveys are conducted and action plans executed
  • P&L oversight and financial performance
  • Create a positive team culture and drive associate engagement
  • Work alongside CAM President, AUS Director, Product Management team to grow and evolve AUS product offering
  • All other Duties as assigned

Preferred Qualifications

    No preferred qualifications provided.