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Area Lead Site of Care-Rare Disease
Company | Amgen |
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Location | Chicago, IL, USA |
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Salary | $163480 – $190355 |
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Type | Full-Time |
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Degrees | Bachelor’s |
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Experience Level | Senior, Expert or higher |
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Requirements
- Bachelor’s degree required, Business or Science discipline preferred.
- Minimum of 4 years pharma/medical industry experience required.
- Minimum of 2 years’ experience with market access/site of care customer segments and reimbursement (commercial and government payers, billing/coding) with infused products required.
Responsibilities
- Support treatment delivery for infused therapy offerings within the gout, neuroimmunology, and ophthalmology business units.
- Prospect and establish business-to-business relationships with local sites of care (SOC).
- Develop and drive account/partner business plans that deliver on agreed upon objectives with oversight of SOC strategy development, execution and measurement.
- Maximize site of care (SOC) opportunities in accordance with product labelling, strategic imperatives, and Company policies.
- Provide overview of therapy and clinical procedures involved with infusion to assigned SOC customers/partners; coordinate with Medical Affairs team.
- Identify gaps in existing SOC networks, developing plans to expand SOC options.
- Pull through national partnership contracts at the local level.
- Provide proactive and ongoing access-related education including coding and billing and conducting quarterly business reviews with SOC administrative leaders.
- Serve as the lead point of contact with sales, patient services and reimbursement access functions for assigned site of care (SOC) customers/partners.
- Evaluate, develop, monitor, measure partnerships/business plans within the designated customer/partner accounts to align with defined objectives (profit, growth, value).
- Develop and grow relationships with appropriate individuals within the accounts to meet the business needs of the customer/partner through a collaborative approach.
- Develop and deliver business presentations/reviews to customers/partners based on mutual needs/benefits.
- Develop business case to support contracts, negotiate and manage to ensure optimal results, if applicable.
- Understand health care issues/strategies, customer issues/trends and best practices to establish credibility beyond product and therapeutic areas.
- Co-develop and manage execution of jointly developed customer plans, holding customer and company accountable for plan execution.
- Review and analyze contracted performance and communicate account performance broadly with key internal stakeholders.
- Exercise sound judgment and oversight to ensure integrity and compliance with company policies in all activities and communications.
- Adhere to relevant regulatory and compliance guidelines and Company policies.
- Attend/staff/participate in meetings and/or conferences as requested by management.
- Develop and implement their own business plan.
- Lead/contribute to special projects, as assigned, to drive operational performance improvements and enhance business opportunities.
Preferred Qualifications
- Direct experience with identifying and activating sites of care in various infusion service areas such as: National and/or regional infusion service providers (i.e., SPP’s, Infusion Management Companies), Hospital outpatient and infusion centers, Home infusion service providers, Individual buy and bill physician office practices.
- Experience in infused therapies required; rare disease experience preferred.
- Rheumatology, Nephrology, Ophthalmology and/or endocrinology reimbursement experience preferred.
- Recent launch experience with infused products preferred.
- Ability to work independently and make decisions but with the knowledge of the situations where supervisory input is essential.
- Strong understanding of healthcare regulatory and enforcement environments along with demonstrated integrity on the job.
- Fosters innovation in account approaches and practices.
- Strong attention to detail combined with a keen ability to recognize issues in the context of higher-level policies and regulations.
- Excellent planning and organizational skills to work within date-sensitive deadlines.
- Ability to work cross-functionally in a highly dynamic environment with a high sense of urgency.
- Requires approximately >50% travel, including some overnight and weekend commitments.
- Proficient in Microsoft Office.
- Professional, proactive demeanor.
- Strong interpersonal skills.
- Excellent written and verbal communication skills.