Area Lead – Field Safe and Secure – Carvana

Area Lead – Field Safe and Secure – Carvana

Requirements

• High School Diploma or equivalent is required.
• At least 5 years of Security/Asset Protection experience.
• At least 1 year of multi-site leadership experience.
• Excellent verbal and written communication skills.
• Strong analytical and data-driven skill set.
• Experience implementing Risk Mitigation programs to improve company profitability in collaboration with partners within a complex business environment.
• Experience working closely and communicating effectively with a diverse set of stakeholders in an ever-changing, rapid growth environment with tight deadlines; Ability to take initiative in a constantly-changing work environment while maintaining flexibility and a collaborative attitude.
• Experience investigating and resolving theft and fraud issues.
• Able to help create, develop and implement process improvement(s).
• Exceptional organizational skills with attention to detail and ability to prioritize multiple tasks.
• Crisis Management/Incident Response experience.
• Must promote the company culture and mission to all employees, vendors, clients, and business partners.
• Knowledge of how to utilize Google Microsoft systems.
• Valid driver’s license, and insurable DMV required.
• Must live within the assigned geographical area and work out of a Carvana location when not traveling between sites.

Responsibilities

• Travel between sites in assigned geographical area according to risk level and on-site support needed. Determination of travel schedule to be done in collaboration with Area Manager.
• Availability to work non-standard hours, including evenings, weekends and holidays to meet business needs. Flexibility to respond to incidents at sites outside of standard business hours.
• Helps troubleshoot scanning and inventory control concerns as they arise at all assigned locations. Lead efforts to track and reduce unit loss due to missing units, forcible removals, or fraud-related activity.
• Execution of Incident Management Program, focusing on sustainable awareness and effective preparedness. Key supporter in an emergency situation for sites.
• In partnership with the Inventory Control team, supports execution of efforts relating to the identification and tracking of units taken ‘off lot,’ to ensure effective inventory controls are in place.
• Execution of efforts relating to fraud mitigation to ensure adherence to downstream tactics and in support of overall unit loss reduction.
• Champions a culture of safety by executing initiatives relating to incident reduction and leading by example. Ensures engagement of field teams through leading various EH&S and Safety compliance programs from training and implementation to application.
• Directly lead the processes related to our Safe & Secure Technology that supports the site. Ensure equipment is properly functioning, that issues are addressed, and that our processes relating to badge access, server room controls, monitoring alerts, and overall health of the program are running like a well oiled machine.
• Ensure all ‘Aclaimant’ incidents are properly recorded and system information is accurate and actionable. Complete after action reviews to determine root causes of reported safety incidents and make improvement recommendations to the Area Manager.
• Utilize data to assess the Safe & Secure business at the site reporting key wins and opportunities to the Area Manager. As directed, provides support to specific tasks that need to be completed to drive metric improvement.
• Foster open and productive working relationships with other applicable company departments.
• Exercise prudent discretion regarding confidential and sensitive personnel information.
• Perform other duties as assigned.

Preferred Qualifications

• Bachelor’s degree from an accredited college or university preferred.
• Experience implementing Risk Mitigation programs to improve company profitability in collaboration with partners within a complex business environment.
• Crisis Management Leadership experience.
• Experience leading OSHA Program implementation within a distribution, warehousing, and fulfillment environment.
• OSHA 10 Hour Training Certification preferred.