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ARCS Solution Engineer Senior – Principal
| Company | American Electric Power |
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| Location | Columbus, OH, USA |
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| Salary | $85081 – $124941 |
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| Type | Full-Time |
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| Degrees | Bachelor’s |
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| Experience Level | Senior, Expert or higher |
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Requirements
- Bachelor’s degree in computer science, engineering, or related technical field is required.
- 5 years of relevant work experience is required for Solution Engineer Senior (SG7).
- 7 years of relevant work experience is required for Solution Engineer Principal (SG8).
- An equivalent combination of education and related experience may be considered.
Responsibilities
- Collaborate with Technology Project Managers, Architects, and Business Stakeholders to understand requirements, design, develop, deliver, and support high-quality ARCS (Archer) application solutions at Level 3 (L3).
- Provide support for the configurable Archer platform, including development (coding) and customization.
- Assist business analysts and stakeholders in creating and executing unit, system, and user acceptance test cases.
- Build trusting relationships and work collaboratively with other solution engineers within your team, as well as with cross-functional teams, system integrators, and job families to achieve complex goals.
Preferred Qualifications
- Strong knowledge and experience in complex SQL statements, .NET, Oracle, Java, JavaScript, HTML, and XML/XSLT.
- Significant experience with high-volume, configurable platforms (ARCS includes over 170 applications and questionnaires built in Archer).
- Proficient in leading code and peer reviews, initiating application procedure development, and ensuring adherence to change management processes.
- Familiarity with project methodologies such as Waterfall and Agile Scrum.
- Experience in maintaining and creating custom code in Archer, along with database and integration support.
- Preferred experience includes Selenium, C#, Jira, GitHub, REST APIs, and ServiceNow.
- Demonstrated critical thinking, urgency, and attention to detail to support real-time operations for internal and third-party vendor applications.
- Strong troubleshooting and problem-solving skills.
- Experience with Archer (formerly RSA Archer) or similar Integrated Risk Management (IRM) / Governance, Risk, and Compliance (GRC) platforms and risk management is a plus, but not required.
