AR Analyst

AR Analyst

Requirements

• High School Diploma/GED
• 1+ years of similar experience
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Ability to compute rates, ratios, and percentages and to draw and interpret graphs
• Frequent use of Outlook, Word, Excel, graphics, etc.
• Ability to create, maintain, and incorporate functions into Word documents, Excel spreadsheets, databases, and PowerPoint presentations to support business objectives
• Regularly uses moderately complex oral and written skills
• Ability to handle multiple tasks or projects simultaneously with moderate complexity

Responsibilities

• Prepare, record, verify, analyze, and report accounts receivable transactions, and post customer payments on a timely basis
• Maintain and reconcile accounts receivable ledger accounts, financial statements, and reports
• Develop, direct, plan, and evaluate accounts receivable policies and procedures, and ensure external and internal controls and policies are adhered to
• Produce reports of accounts that are in arrears and analyses of bad debt and prepare analyses and reconciliation of bill runs to detect fraud
• May be responsible for low-volume customer billing, including preparation, delivery, and responding to resulting queries
• Prepare and organize documentation, to record check, credit card, and PayPal payments efficiently and effectively from customers in a timely manner
• Maintain a key list of internal and external contacts for each account
• Communicate with internal and external contacts to reconcile and resolve disputed remittance items and make necessary customer account adjustments
• Escalate unresolved customer account issues, tracking to final resolution
• Document communications and follow up to ensure all necessary actions are completed to facilitate payments and ensure balances show accurately on customer accounts
• Create and review periodic and/or ad hoc reporting to address aging balances and unresolved disputes
• Initiate and support the continual improvement of standard company processes and procedures through the increased use of technology and effective process improvement analysis
• Assist with month-end duties as needed
• Assume other duties as assigned

Preferred Qualifications

• Associate’s Degree
• 1+ years of experience in accounts receivable and/or business-to-business collections