Applications Engineer

Applications Engineer

Requirements

• Must be able to work independently as well as work well together in a cross-discipline team of technical and non-technical people.
• Ability to work from 8 AM to 5 PM Monday to Friday
• Work in an office environment
• Well-organized and self-motivated
• Effective communication skills, verbal and written. Communicate with both technical and non-technical people.
• Computer proficiency
• Microsoft Office skills and experience (Outlook, Excel, Word, etc.)
• Problem solving skills
• Must be authorized to work in the U.S. This position is unable to sponsor or take over sponsorship of an employment Visa.

Responsibilities

• Design, select and configure pumps, pumping systems, and fluid handling systems.
• Support the applications engineering department with rotating equipment sizing, pricing, and quoting. This involves working closely with both customers directly and outside salespeople.
• Field incoming calls, and emails from customers and partner manufacturers to discuss equipment applications.
• Understand customer’s pumping system and its issues to offer the best solution.
• Make equipment recommendations and prepare quotations.
• Coordinate project bids, encompassing the review of technical specifications and bid documents, design and selection of equipment, the preparation of a bid or quotation.
• Assist with the follow-up of quotations. Communicate with outside sales to determine the best course of action.
• Process orders for new equipment into DXP’s business operating system.
• As a pump expert, provide technical support to outside sales, service shop, customer service / aftermarket parts group and customers.
• Project manage orders. Maintain organization of order and project files, monitor project status & assist with project related questions. Manage project timelines.
• Generate Bill of Materials, and Work Orders, work with shop personnel during assembly.
• Work with factory personnel to acquire appropriate documentation for submittals, assemble final manuals, and schedule equipment start-up and training once a project is completed.
• Occasionally travel with outside sales personnel to visit with customers to discuss potential grass-roots project, as well as replacement of existing equipment.
• Participate in applicable equipment training sessions.
• Log quotations and keep their status up to date.

Preferred Qualifications

• Engineering Degree. Mechanical Engineering preferred; all Engineering disciplines are encouraged to apply. Non Engineers with technical or science degrees and or relevant experience also considered.
• Knowledge of centrifugal pumps, as well as, mixers, heat exchangers, valves, piping, and fabricated systems.
• Three or more years applicable pump, fluid handling or other rotating equipment experience.
• Project management experience.
• Experience with Epicor Prophet 21, “P-21”, DXP’s Business Operating System
• Negotiating skills
• Sales experience