Applications Analyst
| Company | Capco |
|---|---|
| Location | Orlando, FL, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Junior, Mid Level |
Requirements
- 1-3 years of professional/post-graduation experience in supporting business and financial software applications
- Bachelor’s degree in computer science, technology, or other relevant field
- Internal application support experience with a focus on client satisfaction
- Technical proficiency in MS Office Suite, especially MS Teams
- Ability to work with a high degree of self-direction and flexibility, especially with respect to taking initiative, prioritizing multiple tasks, and using good judgment to resolve problems
- Good interpersonal and communication skills
- Ability to work with a wide variety of people across the globe
- Ability to work in a fast-paced, demanding environment and with a sense of urgency while juggling multiple projects
Responsibilities
- Work as part of a global team covering our suite of financial and HRMS applications
- Apply technical knowledge across various types of systems and suggest improvements and best practices
- Action production support and functional requests of our recruitment and e-learning systems
- Monitor and troubleshoot system processes and production issues
- Provide day-to-day production support to users with a focus on customer satisfaction
- Contribute to the development and implementation of internal applications and support similar initiatives based on an aggressive business growth plan
Preferred Qualifications
- Strong organizational and time management skills are highly desired
- Knowledge of ERP, HRIS or learning management systems is a plus