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Application Specialist – Ncino System Administration
| Company | Redwood Credit Union |
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| Location | Napa, CA, USA |
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| Salary | $41 – $54 |
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| Type | Full-Time |
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| Degrees | Bachelor’s |
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| Experience Level | Senior |
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Requirements
- Ability to act independently and confidentially with little or no supervision.
- Ability to distinguish and manage confidential information, materials, and conversations.
- Ability to effectively communicate verbally and in writing.
- Ability to establish and maintain effective working relationships in a diverse environment.
- Ability to operate a personal computer and software including word processing, email, intra/internet.
- Working knowledge of all aspects of financial institution mortgage and consumer lending methods, practices, and services, as well as laws, rules, and regulations.
- Ability to critically think, analyze problems and opportunities, identify, and evaluate alternatives, and develop sound, effective approaches.
- Capable of presenting solutions and ideas in a confident, professional manner and to communicate effectively with senior leadership.
Responsibilities
- Make recommendations based on product vision and market requirements, researched data, and business priorities.
- Recognize and propose changes in the workflow to maintain maximum efficiency and leverage synergies between Consumer, Mortgage and Collection departments.
- Elicit information and ideas from subject matter experts, business owners, vendors, and others regarding existing and proposed business systems.
- Collaborate with stakeholders and subject matter experts to document, communicate, validate, and refine necessary requirements and make recommendations.
- Serve as key resource for technology implementation projects.
- Assist business owner with business base development and RFP process (as applicable) during the project initiation phase.
- Serve as a liaison between business units and technology teams through which requirements flow.
- Assist in all phases of lending systems design, development, testing and support.
- Support the development of training and implementation material.
- Participate in the implementation and provide post-implementation support.
- Demonstrate compliance with all regulations for assigned job function and apply to designated job responsibilities. Keep up to date on regulation changes.
- Maintain the following assigned lending systems: Consumer Loan Origination System, Mortgage Loan Origination System and Collection Software.
Preferred Qualifications
- A combination of education and experience equivalent to a bachelor’s degree in business administration, software systems, technology or a closely related field.
- A minimum of five years of experience in mortgage and/or consumer lending in a financial institution.
