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Ancillary Product Consultant
| Company | Southwest Airlines |
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| Location | Dallas, TX, USA |
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| Salary | $100700 – $111900 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Senior |
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Requirements
- Ability to collaborate across multiple stakeholder groups and effectively communicate strategy and analysis.
- Knowledge of finance and the airline industry.
- Strong analytical skills with the ability to synthesize data into actionable insights.
- Strong problem-solving skills, including the ability to deconstruct complex problems and develop strategic solutions.
- Knowledge of product management practices, including product design, mandatory features, and specifications.
- Ability to prioritize and manage multiple projects while maintaining attention to detail.
- Skilled in data visualization and reporting tools such as PowerPoint, Excel, Tableau, or Power BI.
- Ability to adapt to a fast-paced environment and work independently with minimal supervision.
- Strong written and verbal communication skills, including the ability to present data and insights clearly to leadership.
- Required: High School Diploma or GED
Responsibilities
- Maintain an evergreen perspective on market trends and competitive position, leading market research and competitive analysis to identify trends, opportunities, and gaps in the air ancillary product portfolio.
- Contribute to the strategy for owned products, ensuring business resources and execution align to the desired strategy.
- Support the development and execution of strategies for ancillary product growth and evolution.
- Monitor and report out on product performance by tracking key metrics, identifying trends, and recommending data-driven improvements, while driving the development of data and reporting capabilities to support where needed.
- Partner with Financial Teams to assist in forecasting, reporting, and analysis to support revenue and performance goals.
- Product owner, responsible for the strategy, design, go-to-market execution, and resulting performance of a discrete set of ancillary products that drive a significant amount of revenue and profit for the Company.
- Collaborate productively with Revenue Management, Finance, Digital, CX, Ops and other cross-functional teams to solve problems related to ancillary product delivery and performance, and ensure cross-functional goals are met.
- Provide analytical support and business case development for new product initiatives or enhancements.
- Assist in the development and communication of go-to-market strategies and execution plans for new or updated products.
- Ensure ancillary product offerings align with Customer expectations and operational feasibility.
- Support ad-hoc research, reporting, and presentations for leadership and key stakeholders.
- May perform other job duties as directed by Employee’s Leaders
Preferred Qualifications
- Advanced level experience, seasoned and specialized knowledge in: Product management, revenue optimization, or strategic business roles; Conducting market research and competitive analysis; Project management and cross-functional collaboration; Data visualization and performance tracking.
- Preferred: Experience with Excel, Tableau, Power BI, or similar data tools
